What’s in store for communications for the rest of this calendar year? We survived 2020 and now a hopeful, yet […]

Blogs by Rich Donley, APR
MCCI President

Hurricane Irma: Personal Crisis Preparedness -- Survival of the Fittest or Love thy Neighbor!?
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“Hurricane Irma, downgraded to an ‘extremely dangerous’ Category 4 storm with winds reaching a sustained maximum of 150 mph, hurtles […]

3 Crucial Tips for Crisis Communications
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It can take years to build a brand, but only one second to lose it. This is amplified by citizen […]

A picture is worth 1,000 words. Video should be worth …
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I’m a big believer that many people don’t read anymore. (So why am I writing this? Well, I have incorporated […]

3 Steps for Crisis Communications in Wake of Flint Water Crisis
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There’s no hiding from a crisis. The role of public relations is to handle crisis communications in a thoughtful, strategic […]

Crisis Communication: Anticipate and Prevent, Don’t Just React After the Fact
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“It takes a lifetime to build a reputation and only a few seconds to destroy one.” Crisis communication is tricky […]